Returns & Exchanges
At Whisply, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all items in their original condition. If your order isn't quite right, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in unused condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will notify you once your refund has been processed.
